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November 27, 2013
Question

Context Sensitive Help in Robohelp not working for Web Help output

  • November 27, 2013
  • 1 reply
  • 1075 views

Hi

I am using Robohelp 10 and the output type is Web help.

I have copied only the WebHelp Folder generated to the Weblogic Application Server and not the entire Project Folder generated by the RoboHelp.

Now that I am able to access the help from the URL  as follows

http://localhost:9900/rbh/WebHelp/index.htm,

But when I try to pass the Map Id along to get the Context Sensitive Help , I still am getting the same first starting page, the URL I have used is

http://localhost:9900/rbh/WebHelp/index.htm#<id=3>.

I have copied the Map Id file to the App Server  into the WebHelp Folder.But still Iam not able to get the Context Sensitive Screen.

Am I missing something. Please suggest.

Thanks,

sdesab,

    This topic has been closed for replies.

    1 reply

    Willam van Weelden
    Inspiring
    November 27, 2013

    Have you included the context sensitive info in your output? This is

    something easily overlooked.

    In the SSL settings, go to Content Categories and select the category.

    Make sure all files in the section Map Files are checked. Regenerate and

    it should work.

    Greet,

    Willam

    Inspiring
    November 27, 2013

    William,

    Thanks for the tip, verified the Map Files, but it did not resolve the issue.

    Mark

    Willam van Weelden
    Inspiring
    November 27, 2013

    Can you check the file whcshdata.htm (in the output) in notepad? Do you

    see a list of your map id's in this file.

    Greet,

    Willam