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bbleft
Participating Frequently
November 30, 2007
Answered

Context-sensitive Help Test Tool trouble

  • November 30, 2007
  • 2 replies
  • 888 views
Hello,

I'm working on a RoboHelp 6 WebHelp project (using Internet Explorer 6, on a PC running on Windows XP, Service Pack 2) and am attempting to create context-sensitive Help for a server-based application.

I got a list of Map IDs from the developer, created a Map file, mapped (at least I think I this was successful) the Help project Map IDs and Map #. Compiled the WebHelp. Launched the CSH Text tool. Selected to test the project locally (Offline), entered the start (default) topic file name, selected the "<ProjectName>.h" Map File, selected a Map Number, and clicked on Show Help. An hourglass appeared briefly, then nothing. That was not what I expected.

I can print a Map IDs report for the project., and none of the icons on the Edit Map IDs dialog box are yellow. Is there something else to load? Some place else to look? Another path to specify?

Thank you in advance for your help.
This topic has been closed for replies.
Correct answer RoboColum_n_
quote:
Originally posted by: bbleft
Evidently for the CSH Test Tool to work, the "file" entered in the text box needs to be the START FILE and not the Default Topic, correct?

This is correct. It refers to the physical location of your webhelp output but includes the start file (e.g. projectname.htm).
quote:
Originally posted by: bbleft
Also, over the course of this project, I may have merged topics and then deleted the start file since I do not see it in the topics list. That being the case, would creating a new start file and calling it index be acceptable or even recommended?

That should be OK to do. Just ensure that you recompile and generate before testing. The CSH call doesn't care what has happened to a file as long as it exists where you said it would.

2 replies

RoboColum_n_
RoboColum_n_
Legend
December 5, 2007
Was the project renamed from CS Help to Context Sensitive Help by any chance. If so, go into your Proejct Settings from the File menu and you'll find the old file name there. Change it and you should be OK.
B
bbleftAuthor
Participating Frequently
December 5, 2007
Colum,

No change was made in the project name. I think what the issue is that I'm using the CSH Tool to view the context-sensitive Help. I think there is a default Help window title of Context - Help. I believe to actually see the "real" Help title, I'l need to call the Help from the application.

Thanks
RoboColum_n_
RoboColum_n_
Legend
December 3, 2007
Maybe you'll find this link helpful.
B
bbleftAuthor
Participating Frequently
December 4, 2007
Colum,

Thank you for pointing me to Peter's Web site. The calling WebHelp information was very useful. From reading it, I think I'm beginning to see where the problem(s) may be.

Evidently for the CSH Test Tool to work, the "file" entered in the text box needs to be the START FILE and not the Default Topic, correct?

Also, over the course of this project, I may have merged topics and then deleted the start file since I do not see it in the topics list. That being the case, would creating a new start file and calling it index be acceptable or even recommended?
RoboColum_n_
RoboColum_n_Correct answer
Legend
December 4, 2007
quote:
Originally posted by: bbleft
Evidently for the CSH Test Tool to work, the "file" entered in the text box needs to be the START FILE and not the Default Topic, correct?

This is correct. It refers to the physical location of your webhelp output but includes the start file (e.g. projectname.htm).
quote:
Originally posted by: bbleft
Also, over the course of this project, I may have merged topics and then deleted the start file since I do not see it in the topics list. That being the case, would creating a new start file and calling it index be acceptable or even recommended?

That should be OK to do. Just ensure that you recompile and generate before testing. The CSH call doesn't care what has happened to a file as long as it exists where you said it would.

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