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Participant
June 13, 2006
Answered

Context Sensitve Help Problem

We have an web application that uses the url format http://url/project.htm#firstpagename where project.html is the Robohelp frameset and #pagename is the page to load in the main window. This works great except when you then try to load another help page by typing in the new url like http://url/project.htm#secondpagename. The second page never loads. However, If I enter the second url into a new window it loads correctly. Does anyone know how to get the second page to load without having to open a new window? Thanks in advance.
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    Peter Grainge
    Peter GraingeCorrect answer
    Community Expert
    June 13, 2006
    It's a developer issue to resolve but here's what I have been able to glean from our guys.

    Click here.

    UPDATE: Link fixed.

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

    5 replies

    Inspiring
    June 15, 2006
    Peter,

    Please re-post the link for this topic. Thanks.

    Harvey
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    Peter Grainge
    Community Expert
    Community Expert
    June 15, 2006
    I did that about six hours ago! That's why it says UPDATE: Link fixed. :-)

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    mxt006Author
    Participant
    June 14, 2006
    Peter,

    I went to your website and found the answer you were referring to and it works. Thanks for the help.
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    Peter Grainge
    Community Expert
    Peter GraingeCommunity ExpertCorrect answer
    Community Expert
    June 13, 2006
    It's a developer issue to resolve but here's what I have been able to glean from our guys.

    Click here.

    UPDATE: Link fixed.

    Translate
    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    mxt006Author
    Participant
    June 14, 2006
    Peter,

    I tried the link but it was broken.
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