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A
Anonymous
March 12, 2010
Question

Controlling right-click menu in task bar

  • March 12, 2010
  • 1 reply
  • 952 views

QA have raised a bug for the CHMs that I've created using RoboHelp 7.

When you have a CHM open, you can right-click on the CHM in the task bar and display a context menu.  This includes the option "Jump to URL".  When you click on this a Jump to URL dialog is opened, allowing you to enter a URL to jump to.  If you enter a valid web URL then the CHM is redisplayed with a 'This application cannot display this page" message for the topic.

What we really want to do is to remove this option from the context menu, but nothing that I've tried has had any impact on it.  I've looked through this forum and can find a few related questions but none of them have an answer.

If anyone has any ideas on this, then I'd be very grateful as I currently have no way to 'fix' this bug in the Help files that I generate.

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1 reply

RoboColum_n_
RoboColum_n_
Legend
March 12, 2010

Click here for the solution.

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A
Anonymous
March 12, 2010

Thanks for replying quickly.

That's interesting but I'm not sure that it will fix the problem that QA have with the CHMs. If I change my registry settings to fix this issue on my PC, then presumably this will not have any impact on the behaviour on other users PCs.  I need to change the CHM so that it behaves correctly wherever it's installed.  From your information it sounds as if this may not be possible.

RoboColum_n_
RoboColum_n_
Legend
March 12, 2010

I dare say the install could make a registry change on each end user's PC but then every CHM on that PC would behave the same. There is also the sensitive area of whether end users would like an application install changing user registries. I wonder whether the fact that a valid URL doesn't display is related to the various Microsoft security patches that have been released in recent years. Either way, I am not aware of any other solutions. Maybe go back to your QA team and suggest they find some REAL bugs .

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