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Converting from 7 to 10: Questions

Forum|Forum|9 years ago
August 16, 2016
2 replies
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We have just purchased the 2015 Technical Suite. We have been using Robohelp 7. We branched our data so I am working with a separate folder. We do not not have links to Framemaker, snippets, or variables. We have an enormous Help project (almost 40,000 html files.) Before we start, yes, I know we need to reduce the size, use snippets, variables and Framemaker. I inherited this thing and have plans to do all that, but first, I'd like to convert to the upgraded software. Also, we are using Microsoft Visual Studio as source control.

When I opened my first project, I got the message that it needed to upgrade. I expected that. But is it going have ask me to check in every one of those 40,000 files? And it is deleting syn files. Is that a bad thing?

I guess the two most important questions are : Am I going to have to check in every singe file and is it deleting these files OK? It's scaring me....

Any advice before I go on?

Thanks.

Susan

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A

Amebr

Community Expert

I would do the following (wording may vary depending on your version of source control):

1. In source control, create a label on the root folder so that all the files are marked and you can go back to them. From memory the process is simple, like right-click on the folder > add label.

2. In source control, do a "Get Latest Files" to make sure you have the most up to date versions of everything.

3. In source control, check out the entire project.

4. In Windows explorer, delete the cpd.

5. Open in the new version of RH.

I've had the experience where I've repeated steps 2-5 multiple times before it's converted correctly - I have no idea why and I made no other changes to the project. So if it fails first time, have another try.

I don't know what a .syn file is, so I can't help. Perhaps make backups in a separate folder so you can recover them if needed?

Peter Grainge

Community Expert

To add to Amebr's reply, I too did not recognise the SYN file extension. I suspect it is part of your version control and the support for that should help. If not it could be some other synchronisation software your company operates.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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S

SusanCVineyard11968757Author

Known Participant

Thanks, guys. Before I ordered the new version, everyone was saying, oh,

conversion is so easy, but now that I have specific questions, I'm worried

and I think I'll wait until after our next release to start using it. It's

only a little over a month off.... I did branch my file, so I have a clean

copy to start over with if needed. Also we have about 20-30 projects that

I'll need to convert, so I'll take your advice above when I do it. One of

my big worries in our merged TOC. I didn't hear of any problems., once

again, before bought it, but now I'm hearing a few horror stories. After

this release, I plan to re-organize the help and I can build a structured

set of projects and bring over a little at a time. Thanks!!!

On Wed, Aug 17, 2016 at 5:50 AM, Peter Grainge <forums_noreply@adobe.com>

Peter Grainge

Community Expert

I can't help you on deleting those files but almost certainly you will need

to check all the files out and back in as the upgrade process will change

the code in the topics. If a file changes it has to be out for that and

then back in.

The other thing you will find with upgrading is that Lists changed in

RoboHelp 8 so you will need to look at any topic with a list. See "Lists"

on my site for information.

I assume that if something goes wrong with the upgrade, your source control

will allow you to go back to the last RoboHelp 7 version of the help to

start again. Don't read that as meaning I am expecting it to go wrong.

If you are feeling sorry for yourself having inherited a 40,000 topic

project, try a RoboHelp for Word project with 12,000 topics in one Word

document. Trust me, it's worse. When you can, I would split the project

into more than one and go for merged help.

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