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Known Participant
April 5, 2023
Question

Cookies appearing at the bottom of files

  • April 5, 2023
  • 8 replies
  • 316 views

Has anyone an an issue with various cookie information appearing at the bottom of each file in RH 2022?  Is there a way to remove this information?

 

Thanks

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    8 replies

    Peter Grainge
    Community Expert
    Community Expert
    April 7, 2023

    That's a name you or someone has applied rather than the original name. Let us know if toggling the switch works and we'll worry about it then.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Peter Grainge
    Community Expert
    Community Expert
    April 6, 2023

    We need to know exactly which skin you are using to answer that. Its name, not just the type.

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Dean5F8CAuthor
    Known Participant
    April 6, 2023

    The name is FM_Frameless

    Jeff_Coatsworth
    Community Expert
    Community Expert
    April 6, 2023

    Are you all patched up with the second RH2022 patch? See the pinned notice for details on updating.

    Peter Grainge
    Community Expert
    Community Expert
    April 6, 2023

    I meant specifically which skin? @Amebr has mentioned the GDPR setting. A bell is ringing it's only in one skin and maybe the info you are seeing got dropped in a later version of it. If not, then it is a setting as @Amebr suggested.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Dean5F8CAuthor
    Known Participant
    April 6, 2023

    I don't know how to toggle to the GDPR setting.  Can you provide instructions?

    Dean5F8CAuthor
    Known Participant
    April 6, 2023

    Found the GDPR toggle and will test and let you know

    Community Expert
    April 6, 2023

    Perhaps try toggling the GDPR setting in the skin?

    Dean5F8CAuthor
    Known Participant
    April 5, 2023

    Framless skin

    Dean5F8CAuthor
    Known Participant
    April 5, 2023

    This is the information that appears:

     

    Your Opt Out Perferene Signal is Honored

    When you visit any website, it may store or retrieve informaton on your browser, mostly in the form of cookies. This information might be about you, your preferences or your  personalized web experience. Because we repect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find your experience on the site and the services we are able to offer.

    Privacy Notice

     

    Manage Consent Preferences

     

    Strickly Necessary Cookies 

    Always Active

    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usualy only set in response to actions made by you which are forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal identified information.

     

    * Functional Cookies

     

    ALWAYS ACTIVE

    Peter Grainge
    Community Expert
    Community Expert
    April 5, 2023

    Which template (skin) are you using? This rings a bell and may be a setting. 

     

    A screenshot would help. Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

    ________________________________________________________
    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use menu (bottom right) to mark as Best Answer or to Highlight particularly useful replies. Found the answer elsewhere? Share it here.