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G
GOGOJO
Known Participant
October 26, 2009
Question

Corrupt cpd and TOC problem

  • October 26, 2009
  • 1 reply
  • 2264 views

I know this is an old issue and I have tried solving it using info from these forums and KnowledgeBase ... however, we are still having a problem.

We are using Robo8.  For some reason today, a large project got a corrupt cpd error message.  So we RENAMED the cpd file (I followed Peter Grainge's help on his site).  Now we are trying to open the project using the xpj file and nothing is happening - just sitting there.  Why does this happen?  Is there some way of preventing it?

Earlier, we had deleted the cpd and the xpj files, but tht TOC was gone!  We have copies of everything, so we made another copy and then just renamed the cpd w/o deleting anything.  I am afraid to go further and don't know what to try.

Has Adobe discovered anything significant about this recurring nightmare??

Thanks!

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1 reply

A
Anonymous
October 26, 2009

Jaws,

This appears to be the same problem I've been experiencing. The .cpd file grew exponentially with each compiled version, to the point where it became corrupt. While building files, RH8 often crashes -- and I have the distinct feeling that contributes to the issue as well. When does it crash? Very often when doing a drag-and-drop of a baggage file into a topic page; however, that is not the only thing that causes it to crash.

When I renamed/deleted or in any way modified the .cpd file, about half of the project folders and their topic files disappeared from the project manager folder. About half of the baggage files and folders also disappeared, along with books and pages in the TOC. This happened a couple of times -- and every time it happened, the disappearing files were different. I am not an expert, just a person with sympathy and the same sort of problem.

Helen

G
GOGOJOAuthor
Known Participant
October 26, 2009

Thanks for sharing your experience!  How have you worked around this??  Our project finally just opened and yes, lots of folders are missing.  We are back to the beginning.  And by the way, the cpd file was HUGE when I renamed it.  Did you follow any standard for renaming the file??  I wonder if this will help it to not lose files.  Have you ever talked to someone from Adobe about this issue??

Appreciate your feedback.

A
Anonymous
October 26, 2009

Jaws,

Well, I had to rebuild the files from the project manager window. The actual .html pages were still sitting in their respective folders on the C drive, so it was a lengthy project to rebuild, but I'm so familiar with these project files that I knew exactly where to put things. Unfortunately, the .cpd file is growing again! I'm glad to know someone else is facing the same issue.

I am in process of a monthly redeploy of files to all users, but will address the larger issue when this is done.

Helen

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