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Drag0nflyw1ngs
Participant
March 3, 2010
Question

Could RoboHelp 8.02 be causing issues with Word 2003 TOC numbering?

I just had the 8.02 patch installed for Robohelp last week and I'm wondering if the install somehow fouled up Microsoft Word?  When I create a template in MS Word that has a table of contents, and then create a document from the template, all of the headings in the TOC are listed as being on page 3.... even if the heading is actually on page 5.

This is happening completely outside of RoboHelp-- in a plain old Word document template. But it only started happening right after the 8.02 patch installation for RH. Could they be related??

Any insight appreciated.

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    2 replies

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    March 3, 2010

    Easy to test - go into your Control Panel & rollback the 8.02 patch. Then test again in Word. No effect? Reinstall the patch and look at something else messing up Word.

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    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    March 3, 2010

    When you attempt to open an 802 project after uninstalling the patch, it will report the project is from a later version and not open. You could delete the CPD to overcome that.

    The 802 patch only fixed one issue so it is unlikely to be involved in this problem.

    I would not recommend running long term without 802 unless you want other problems.

    See www.grainge.org for RoboHelp and Authoring tips

    @petergrainge

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