Creating Help for Iphone/Android app

That's a pretty big question and you haven't given us any clues such as which version of RoboHelp you are using and whether it is just this form of help that is new to you or help in general.

It doesn't really matter whether you choose Blank Project or Application Help as they are just starters with different default topics and you will be trashing them anyway. For now let's say start with Blank Project and create your topics. You do need to keep in mind they will be viewed on various devices. More about that later.

When that is done you start thinking about creating a suitable output. Multiscreen HTML5 is the output in RoboHelp 10. RoboHelp 11 was released today and that has a new output, Responsive HTML5. That is simpler, especially first time out. Both of those types are intended for use where they will be viewed via a browser, be that on a desktop or a mobile device.

It is not clear whether you want your company's app to access help in that way or whether the need is for the help to be an app in its own right. The latter adds another layer of learning. Essentially after creating an HTML5 output, you use the script to create an app. From the questions you ask, I suspect you will need developer assistance with that.

Start by viewing my page at http://www.grainge.org/pages/authoring/html5/html5.htm where you can download a project with information inside, include some ideas about how to write content.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge