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debrah76718398
debrah76718398
Known Participant
February 21, 2017
Question

Creating Map File

  • February 21, 2017
  • 3 replies
  • 1294 views

Hello all,

I want to create map file in my robohelp project. I am using Robohelp 11 and my layout is responsive HTML5! In project set up pod I created a Map File, then select all folders and did Auto-mapping. It automatically assigned Map# to each topic and assigned Map IDs to Topics. Finally in responsive HTML5 properties I selected my Map File under Content category and generated the project, but it seems it's not mapping. It only opens the default topic for all topics!!! Am I missing anything? Could anyone help me?

Thanks,

Parya

    This topic has been closed for replies.

    3 replies

    debrah76718398
    debrah76718398Author
    Known Participant
    February 22, 2017

    Problem solved!!!! Actually the map IDs are generating by sm_key in our program and I had to use in robohelp the exact map IDs that the key already generated. The issue was, I was using auto-mapping in the robohelp which generating map IDs automatically. Basically there were conflict between map IDs.

    Thank you both of you for your help, time and suggestions.

    Parya

    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    February 22, 2017

    There's 2 approaches to Map IDs - one is for you (the RH author) to set them all and then deliver them to the developers for them to use; the other is for the developers to give you the list of IDs and you fix your help to match them.

      Jeff_Coatsworth
      Community Expert
      Jeff_CoatsworthCommunity Expert
      Community Expert
      February 21, 2017

      Check out Willam’s post - https://www.wvanweelden.eu/articles/context-sensitivity-responsive-and-multiscreen-html5

      Captiv8r
      Captiv8r
      Legend
      February 21, 2017

      Hi there

      Working with Map files and Map IDs is essentially a two part process. I call it a "dance".

      From what you have described, you have only handled one of the two parts. You have created the mappings, but for mappings to actually be used anywhere, the software application or the web page must be correctly modified so that the exit points properly utilize and match the Map Files containing the Map IDs.

      So you need to closely examine what your application or web page is actually linking to and ensure there is a match between the exit points from the application or web page and the entry points you have designated in the help system.

      Cheers... Rick

      debrah76718398
      debrah76718398Author
      Known Participant
      February 21, 2017

      Could you please tell me how to modify the exit point?

      Captiv8r
      Captiv8r
      Legend
      February 21, 2017

      I'd love to, but that's the job of the software developer. And depending on what application is used for the software, the process is going to vary.

      If it's a web page, the web developer uses what is called the "WebHelp API". And I think that link Jeff pointed you too may flesh that out a bit and give you clues.

      Cheers... Rick

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