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J
jehinger
Participant
October 17, 2013
Question

Creating output in RoboHelp

  • October 17, 2013
  • 1 reply
  • 647 views

Upgraded recently from RH8 to RH10 and tried to create several types of output for a basic Help file (FlasHelp, WebHelp, WebHelp Pro) but none of them seem to work correctly.

Flashelp/WebHelp does not work in IE (links to PDF don't do anything)...Chrome the tab just keeps flashing.

All layouts work OK in Firefox or Opera.

MS HTML Help is the only one that works which is OK but was hoping for more features.

I'm not a programmer but would appreciate any thoughts or ideas.

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1 reply

RoboColum_n_
RoboColum_n_
Legend
October 17, 2013

What version of IE are you running? Is the same issue happening on other PCs? If not, what IE version do they have?

J
jehingerAuthor
Participant
October 17, 2013

I am using IE10, and I tried another computer and had the same issues. Something that occurred to me that may make a difference, is I published to my local computer and opened the HTM files from there, not a server. Did the same on the other PC.

For a PDF link, if I right click and copy the shortcut to the document and paste it in the address bar, the document comes up. I thought it may be something I did in RH (or forgot to do) but Opera and Firefox the links all work fine, so I’m assuming there is some issue with my browser settings.

Jim

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