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mdawn0817
mdawn0817
Inspiring
June 7, 2018
Answered

Creating Printed Documentation in Word format; hangs on Print Document Section Layout window

  • June 7, 2018
  • 1 reply
  • 496 views

RoboHelp 2015, Word 2013

Hello,

I am trying to create a Word document from the Printed Documentation option. When I click Output, Printed Documentation, the process hangs when I click Next on the Print Document Section Layout. I was able to created the Word version on Monday, June 4, but it's hanging on this step today.

Thanks in advance for your help

MDawn

This topic has been closed for replies.
Correct answer Peter Grainge

Create a new print layout, not a duplicate, and see if that work and/or try one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

That will help establish where the problem is.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
June 12, 2018

Sorry for the slow response. Is this fixed now?

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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mdawn0817
mdawn0817Author
Inspiring
June 12, 2018

No. Yours is the only response. I'm thinking the project may be corrupted, but I'm unsure how to fix that. That happened to me once before, but I don't remember the solution I used.

Thanks,

MDawn

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
June 12, 2018

Create a new print layout, not a duplicate, and see if that work and/or try one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

That will help establish where the problem is.

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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