Skip to main content
D
DMilkes
Known Participant
October 25, 2013
Question

Critical error of Source Control Provider

  • October 25, 2013
  • 3 replies
  • 2033 views

I have seen this issue mentioned before with no resolution, but I'll give it a try:

My team has RoboHelp 10 using Microsoft Team Explorer for Visual Studio 2012. When we open an RH project through version control and publish it, we get an error message: “Critical error of Source Control Provider. Please restart IDE”. However, we can just close the pop-up and the publishing continues without fail. Subsequent publishings while the project is open doesn’t get the error message, but if we close and reopen, the first publishing gets the message back.

Why would that error message appear just once, and why is it critical if the connection to the server is not broken and there is no other problem?

This topic has been closed for replies.

3 replies

S
staciew13843273
Participating Frequently
May 2, 2018

Still waiting to see if anyone has a solution to this. Not Adobe, Microsoft, my IT department or anyone else can get close an answer on this. Dealing with it now for two years. Ridiculous.

S
staciew13843273
Participating Frequently
August 17, 2017

Has anyone found a solution to this yet? I've been having the exact same problem for a year. My coworker (same setup) does NOT have this issue. It seems to be centered on my setup. Any advice?

Willam van Weelden
Willam van Weelden
Inspiring
October 30, 2013

Try removing the project CPD file and reopen. Do you still get the issue?

Is there any more information in the error message?

Greet,

Willam

D
DMilkesAuthor
Known Participant
October 30, 2013

I removed the CPD file but when I reopen the project it comes back. I even selected the "Clear project cache (.cpd) before opening any project" option in RH Tools. Even with a smaller CPD file I get the same message.

Captiv8r
Captiv8r
Legend
October 30, 2013

Hi there

CPD file is a "Cache Project Database" file. It helps with RoboHelp HTML functions. There is no way to do without it. The thing is, sometimes one needs to "clear" it by deleting it. Once it's gone, RoboHelp will bake up a fresh one on the spot.

Cheers... Rick

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices