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martinl83372021
Inspiring
May 5, 2020
Question

Desperate for help with the skin editor

  • May 5, 2020
  • 32 replies
  • 902 views

Hi, Everyone.

I'm looking for detailed documentation of how to configure a frameless skin in the skin editor. Adobe tech support has not been able to point me to any documentation or tutorial that I'm not already familiar with.

I'm willing to buy a book. But neither I nor my employer are willing to spend $750 on a training course.

Here's everything I've studied. None of it goes beyond even the most basic instruction for using the skin editor:

  • Adobe RH 2019 Help Manual
  • Adobe RH 2019 User Guide (online)
  • TutorialsPoint RH Guide
  • Peter Grainge's "tour" of RH 2019
  • the PFA User guide ("Using RH 2017")
  • Adobe Demo #1: "RoboHelp Reimagined" (Quick Start tutorial)
  • Adobe Demo #2: "Upgrading and Advanced Features"
  • Matt Sullivan video:  Tech Comm Tools Tutorial for RH 2019 
  • Neil Perlin:  RH 2015 (LinkedIn Learning)
  • RH 9 (LinkedIn Learning)

Thank you.

 

 

    This topic has been closed for replies.

    32 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 9, 2020

    Martin's presets all generated for me. We will work offline and post back here when the issue is resolved.

     

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    M
    martinl83372021Author
    Inspiring
    May 8, 2020

    Just emailed you a link to the zipped project files.

     

    Thank you!

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 8, 2020

    Any way you can find. Try email if you have to.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Jeff_Coatsworth
    Community Expert
    Jeff_CoatsworthCommunity Expert
    Community Expert
    May 8, 2020

    Dropbox, Onedrive, Google Drive, etc. - loads of ways of sharing large files now

    M
    martinl83372021Author
    Inspiring
    May 8, 2020

    Peter, I'm unable to upload via the wetransfer.com, as my network security blocks that site.

     

    The zipped file is 22MB. Any other way to get it to you?

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 8, 2020

    Can you share the project? See Contact page on my site. 

     

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    M
    martinl83372021Author
    Inspiring
    May 8, 2020

    Well, I spoke too soon. My project is not fixed.

     

    Although the generate process gets much farther than it had been, I ultimately get the basic "failed to generate" error. 

     

    Before, the generate process would never complete, hanging on "Patching topic."  Now that I've deleted the offending topics, the process does complete. But I get the "failed" error immediately after "patching skin resources" appears in the process dialog.

     

    Can anyone suggest any other remedy?

     

    Thanks. 

    M
    martinl83372021Author
    Inspiring
    May 8, 2020

    Yes, and I hope editing the skin properly will resolve my other issue -- the header background image & logo not displaying.

     

    Thank you!!  Will report back.

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    May 8, 2020

    So now you have your project generating and you have a link to see how to edit the skin, which is where you came in.

     

    I guess the only question is whether you can reconstruct the topics that were giving grief. Let us know if not.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    M
    martinl83372021Author
    Inspiring
    May 8, 2020

    Wait. Scratch that last update.

     

    Out of guilt feeling for Peter helping me so much with this issue, I decided to try one more thing. And now I'm able to generate!!!  Here's what I did.

     

    I realized that yesterday I had left the first 2 topics in the TOC.  I.e., I deleted Topics #3 - #23 in the TOC, none of which helped me to generate output.

     

    So, just now, what I did was I deleted Topics #1 and #2 in the TOC. And I was able to generate output, immediately.

     

    Success!!!  Thanks very much, Peter!

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