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fifelaura
Inspiring
November 7, 2019
Question

DHTML Drop down text randomly not working

  • November 7, 2019
  • 5 replies
  • 367 views

Hi all

 

I am using RH 2019 and have a problem with some drop down text instances.

Instead of having to click the drop down link, the text is already displayed below the link.

In the source, the drop down is empty - the text I  put in it has moved from the text box to below the text in the main topic.

 

 

Other links in the topic work ok. This is happening randomly throughout the project. I've tried comparing the HTML but my head is spinning now and I wondered if anyone else had come across this?

 

Any ideas much appreciated

Laura

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5 replies

F
fifelauraAuthor
Inspiring
November 7, 2019

Thanks Peter, will do.

Laura

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 7, 2019

Yes. I should have spotted it but there is a tag to indicate Classic and it helps if you include that in the title or the body.

 

I have not seen anyone reporting this so there is no known cause to draw on. I think I would try rebuilding one of them to see how that fares. Perhaps copy the content into a text editor to remove any coding and then paste from there to the dropdown box.

 

Try that and post back if the problem continues.

www.grainge.org

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fifelauraAuthor
Inspiring
November 7, 2019

I'm using the Classic inteface of 2019 - could that be the difference?

F
fifelauraAuthor
Inspiring
November 7, 2019

Hi Peter

 

Thanks for your reply. I have never seen a drop down that looks like the one you pasted - mine always look like the one I posted (and work fine). This is strange....!

Laura

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
November 7, 2019

In author mode the content of your dropdown should look like this, all within the dotted lines.

 

 

I am not seeing those dotted lines in your screenshot.

www.grainge.org

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