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Jared Hess
Legend
October 3, 2019
Question

Dialog box Image is Huge in Printable

  • October 3, 2019
  • 2 replies
  • 325 views

I'm using the latest RH 2017 (13.0.2.334) and Office 365 with Word version 1908 (build 11929.20300)

 

When I generate a topic to a printable output doc, one of the dialogs comes out huge. More than 16 inches tall huge!

 

In RH, the image's size properties are normal and simple. They look like this:

The HTML code also looks normal:

 

 

 

<p class="Figure"><img src="dialog_construct_width_feature.jpg" alt="" 
						 style="border: none;" border="0" /> </p>
<p class="Caption">Construct Width dialog box</p>

 

 

 

 

This is happening on maybe ten to fifteen images out of thousands of images in this Help project, but it's enough post processing that it's starting to become a headache.

 

Any ideas on how to resolve this without resorting to my current post-process step? Thank you in advance!

This topic has been closed for replies.

2 replies

Jared Hess
Legend
October 8, 2019

Hi @Amebr. I don't think that's it. The file is only ~41 KB large. I don't know what's causing it. I tried re-capturing it, and re-generating, and it's doing the same thing.

Community Expert
October 4, 2019

Given everything else looks okay, could it be the dpi of the image?