Inspiring

Question

Did RH 9.02 patch break something...???

Forum|Forum|14 years ago
February 15, 2012
1 reply
1339 views

Yesterday we upgraded to Version 9.0.2. Today my stylesheets don't work.

I rely very heavily on stylesheets because my company has two divisions with two separate brandings. Every day I have to import the same document to two separate projects, and apply the appropriate stylesheet so it publishes in the right colors for that division.

I tested multiple Word documents, multiple projects and multiple stylesheets. As soon as you apply ANY stylesheet, the topic loses all formatting. That means I have to manually apply the styles to every line of text.

Is there a quick fix to this that will get me through today? I have topics I need to publish.

Thanks

This topic has been closed for replies.

Willam van Weelden

Inspiring

Hi,

This is the first I heard of this, so if it's related to the patch, it most certainly isn't common.

In order to give us a better estimation of the problem, could you please answer a few questions:

Could you describe the proces you use more precisely? Do you import word documents? Do you link them?
Do you also use RoboHelp topics that do not originate from a Word document?
When you apply a style sheet and the formatting disappears, is the link to your style sheet placed in the <head> section of the file?
Is the contents of the CSS somehow truncated?
Is the loss of styles in the WYSIWYG only, or does it persist when you generate different SSLs?
What happens when you assign a style sheet in the SSL settings?

Greet,

Willam

N

namedujourAuthor

Inspiring

Thanks for replying. I was just now reporting it as a bug.

In Word, apply custom styles to a document.
Create two stylesheets for Robohelp that replicate those Word styles, but have different colors for the heading styles. Place them in each applicable Robohelp project folder.
Import the document.
Right click the topic name in the Topic List, and click Appearance.
Select the appropriate stylesheet and click OK.
Usually it's Voila! and everything formats perfectly. Today there is NO style to ANY text - even the font reverts to no margins, Times New Roman 10pt. It keeps character formatting, so things I bolded in Word stayed bolded. But that's it. I have used the same stylesheets for months, and made no changes to it yesterday, when it was working.

The loss of styles persists after you compile. However, they display correctly in the Styles and Formatting pod. When I highlight text in the window and apply the styles from the Styles pod, they update as they should, but the process is 100% manual.

I have no topics that don't originate in Word.

Here's one of the stylesheets:

/*Created with Adobe RoboHelp 9.*/

p.WD_Normal {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

span.WD_Hyperlink {

color: #0000ff;

text-underline: single;

text-decoration: underline;

}

span.WD_HyperlinkFollowed {

color: #800080;

text-underline: single;

text-decoration: underline;

}

p.WD_DocumentMap {

margin-top: 0in;

margin-right: 0in;

margin-bottom: .0001pt;

margin-left: .5in;

font-size: 8.0pt;

font-family: Tahoma, sans-serif;

color: #262626;

}

p.WD_Acetate {

margin-top: 0in;

margin-right: 0in;

margin-bottom: .0001pt;

margin-left: .5in;

font-size: 8.0pt;

font-family: Tahoma, sans-serif;

color: #262626;

}

p.WD_Bullet1 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

text-indent: -.25in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

margin-left: 0.75in;

}

p.WD_Bullet2 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

text-indent: -0.23in;

margin-left: 0.98in;

}

p.WD_Bullet3 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

text-indent: -12px;

margin-left: 108px;

}

p.WD_Subtopic {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

font-size: 14.0pt;

font-family: Calibri, sans-serif;

font-weight: bold;

font-style: italic;

color: #00003f;

}

p.WD_ChangeDate {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

font-size: 9.0pt;

font-family: Calibri, sans-serif;

font-weight: bold;

font-style: italic;

color: #00003f;

}

p.WD_Note {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: 27.0pt;

text-indent: -27.0pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_Note1 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: 45.0pt;

text-indent: -27.0pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

font-weight: bold;

}

p.WD_Note2 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: 1.25in;

text-indent: -.5in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_Note3 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: 1.5in;

text-indent: -.5in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_Number1 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

text-indent: -.25in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

margin-left: 0.75in;

}

p.WD_Number2 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: 1.0in;

text-indent: -.25in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_Number3 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

margin-left: 120px;

text-indent: -24px;

}

p.WD_para1 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: .75in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_Paragraph {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 12.0pt;

margin-left: .5in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

}

p.WD_ParaIntro {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: .5in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

}

p.WD_Process {

margin-top: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

font-size: 16.0pt;

font-family: Calibri, sans-serif;

font-weight: bold;

margin-right: 58px;

text-align: justify;

color: #4c89bc;

}

p.WD_Subtopic1 {

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

background: #C9C9C9;

font-size: 12.0pt;

font-family: Calibri, sans-serif;

font-weight: bold;

color: #00003f;

margin-top: .1in;

}

p.WD_Subtopic2 {

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

background: #ffffff;

font-size: 12.0pt;

font-family: Calibri, sans-serif;

font-weight: bold;

color: #4c89bc;

margin-top: 0.1in;

}

p.WD_Topic {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 3.0pt;

margin-left: .5in;

border: none;

padding: 0in;

font-size: 18.0pt;

font-family: Calibri, sans-serif;

font-weight: bold;

color: #000000;

}

span.WD_NoteChar {

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_Important {

margin-top: 6.0pt;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: .5in;

border: none;

padding: 0in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #262626;

}

p.WD_NoFormatting {

margin: 0in;

margin-bottom: .0001pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

margin-left: 0.5pt;

}

p.WD_Para2 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: 1.0in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

}

p.WD_Para3 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 6.0pt;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

margin-left: 108px;

}

span.WD_BalloonTextChar {

font-family: Tahoma, sans-serif;

color: #262626;

}

span.WD_HTMLPreformattedChar {

font-family: "Courier New";

}

p.WD_Image {

margin-top: 6.0pt;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: .75in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

}

span.WD_DocumentMapChar {

font-family: Tahoma, sans-serif;

color: #262626;

}

p.WD_Normal1 {

margin-top: 0in;

margin-right: 0in;

margin-bottom: 6.0pt;

margin-left: .5in;

border: none;

padding: 0in;

font-size: 11.0pt;

font-family: Calibri, sans-serif;

color: #000000;

}

span.WD_TopicChar {

font-family: Calibri, sans-serif;

color: #000000;

font-weight: bold;

}

span.WD_ParagraphChar {

font-family: Calibri, sans-serif;

color: #000000;

}

span.WD_Number1Char {

font-family: Calibri, sans-serif;

color: #262626;

}

span.WD_ProcessChar {

font-family: Calibri, sans-serif;

font-weight: bold;

font-style: italic;

color: #4c89bc;

}

span.WD_ChangeDateChar {

font-family: Calibri, sans-serif;

color: #595959;

font-weight: bold;

font-style: italic;

}

span.WD_para1Char {

font-family: Calibri, sans-serif;

color: #262626;

}

OL {

margin-top: 0px;

margin-bottom: 0px;

}

UL {

margin-top: 0px;

margin-bottom: 0px;

}

rh-list.MSWordList2 {

x-level-count: 3;

x-lvl-1-text-indent: -24px;

x-lvl-1-type: bullet001;

x-lvl-1-format: "<x>";

x-lvl-2-format: "<x>";

x-lvl-2-text-indent: -24px;

x-lvl-2-type: bullet002;

x-lvl-3-format: "<x>";

x-lvl-3-text-indent: -24px;

x-lvl-3-type: bullet003;

}

rh-list.MSWordList1 {

x-level-count: 2;

x-lvl-1-text-indent: -24px;

x-lvl-1-margin: 24px;

x-lvl-1-type: decimal;

x-lvl-1-format: "<x>.";

x-lvl-2-format: "<x>";

x-lvl-2-text-indent: -24px;

x-lvl-2-type: bullet004;

x-lvl-2-margin: 72px;

}

rh-list.MSWordList0 {

x-level-count: 3;

x-lvl-1-text-indent: -24px;

x-lvl-1-type: decimal;

x-lvl-1-format: "<x>.";

x-lvl-2-format: "<x>.";

x-lvl-2-text-indent: -24px;

x-lvl-2-type: lower-alpha;

x-lvl-2-margin: 120px;

x-lvl-3-format: "<x>.";

x-lvl-3-text-indent: -12px;

x-lvl-3-type: lower-roman;

}

rh-seq.bullet002 {

x-count: 1;

x-1: o;

x-font: Courier New;

}

rh-seq.bullet003 {

x-count: 1;

x-1: ;

x-font: Wingdings;

}

rh-seq.bullet004 {

x-count: 1;

x-1: ;

x-font: Wingdings;

}

rh-seq.bullet001 {

x-count: 1;

x-1: ;

x-font: Symbol;

}

p.Paragraph {

}

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