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Known Participant
September 9, 2021
Question

dirty characters like à compiling in responsive html5 (robohelp 2020)

  • September 9, 2021
  • 2 replies
  • 225 views

hi,

i'm using the 2020 version of robohelp and after compiling my help it contains some dirty characters like à in place of à and others similar. do i need to set something before compiling? maybe Italian characters?

tks 

daniela

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    2 replies

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 9, 2021

    I was going to go to the encoding settings, but I'm glad you made the leap and figured that out.

    Jeff_Coatsworth
    Community Expert
    Community Expert
    September 9, 2021

    Does the font you're using in the HTML support that language? Are you seeing this when you view the HTML5 locally or on a webserver?

    daniela65Author
    Known Participant
    September 9, 2021

    I understood.

    During compilation it is necessary to choose CENTRAL EUROPEAN (WINDOWS) as encoding and not default as I did before.
    in this way it recognizes the accented letters we have in Italy
    in any case thanks always for the support

    bye daniela