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Inspiring
December 9, 2008
Question

Disappearing baggage files

  • December 9, 2008
  • 2 replies
  • 1719 views
In my CHM project (RH 7.02.001, local drive) I recently noticed that some (not all) baggage files had disappeared from the Project Manager. In fact 13 had gone, 13 were still present. These are PDF files (data sheets).

In the compiled CHM file the relevant links work OK, so the files are being compiled OK. In Tools > Used Files all 26 files are listed.

I rebuilt the CPD but that made no difference. I then opened the CPD with Access, and saw that the `missing' files are listed as being in FolderID -2; others are listed in the correct folder. In the file rhbag.apj all 26 files are listed with their respective folders.

I discovered that if I removed all links to a baggage file, deleted the CPD, and remade the links, the file would be properly listed in the Project Manager. So I handled all 13 in this way, checking that they appeared in Project Manager -- but in the meantime others disappeared from Project Manager! I now have 10 `missing' files.

The problem files all have 2 or more links from different subfolders in the project; but other files like this are OK. Has anyone else seen such a phenomenon? Ideas welcome.

--- Derek
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2 replies

RoboColum_n_
Legend
December 9, 2008
I wonder whether the file names should be renamed to remove the hyphons (e.g. betriebsanleitung_pwt101718_200402.pdf).
Peter Grainge
Community Expert
Community Expert
December 9, 2008
I'm seeing underscores which should be fine.

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Peter Grainge
Community Expert
Community Expert
December 9, 2008
D is a partition on your hard disk, not a network drive. I am assuming it is as otherwise it would more likely be your CD/DVD drive.

I doubt it will make a difference but try a different way of creating the link. Highight the text that is to be the link. Then drag the baggage file to it. The highlighting may seem to disappear but it will turn red when you finish the dragging.

Beyond that, I'm stumped as it makes no sense. You are saving frequently?

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Peter Grainge
Community Expert
Community Expert
December 9, 2008
I wonder if the rhbag.apj file has corrupted? It might be worth rebuilding it manually, deleting the CPD again and letting that rebuild using the amended rhbag.apj file.

This is speculation so make a backup of the project first.

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Inspiring
December 9, 2008
Thanks for thinking along, Peter. But rhbag.apj looks good; I see no difference between the `bad' and `good' entries. And some of the baggage files disappeared while I was still processing others.
The rhbag.apj entries are all of the form:
Peter Grainge
Community Expert
Community Expert
December 9, 2008
I took your reference to RH being on the local drive to mean the project is there, rather than the program. If that is not the case, then that could be a cause.

You say "I discovered that if I removed all links to a baggage file, deleted the CPD, and remade the links, the file would be properly listed in the Project Manager." So there are no links the baggage files all appear, when you create links they disappear. Is that the situation?


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