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Anonymous
May 5, 2006
Answered

Disconnecting Printed Documentation

When I try to Print documents from RoboInfo using the Printed Documentation from the Single source layout, RoboInfo is being disconnected and I have to restart RoboInfo again. This started happening after I installed RoboInfo 5.0
I know this is RoboHelp but sometimes they have the same problems and resolutions.
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Peter Grainge
Peter GraingeCorrect answer
Community Expert
May 5, 2006
Unless anything in the RH installation topic helps, there is nothing I can add. I am particularly thinking about admin rights.

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3 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
May 5, 2006
Sorry but not a message I have seen in RoboHelp or seen posted about. Is the message actually "disconnected" or is it the standard "such and such a program is being closed"?

There is a topic on my site about installing RoboHelp. Perhaps some of the points there apply to RoboInfo?

I was going to say there is a RoboInfo forum but having looked there, I understand why you have also posted here.

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Anonymous
May 5, 2006
It does not say anything, Roboinfo just shut down. One thing I have noticed is right before Roboinfo is disconnected the screen pointer flickers all the time.
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Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
May 5, 2006
Unless anything in the RH installation topic helps, there is nothing I can add. I am particularly thinking about admin rights.

Translate
Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

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