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Ling_C_Chan
Participating Frequently
April 22, 2009
Question

Do favorites in the Favorites pane persist in different versions of Help?

  • April 22, 2009
  • 5 replies
  • 733 views

A simple question here, but I couldn't find it in Help. When users use a new version of a Help file and click the Favorites tab, will their favorites from the previous version of Help display? Or will they have to re-add those topics to the Favorites pane?

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5 replies

RoboColum_n_
RoboColum_n_
Legend
April 23, 2009

It would appear that they will still appear in the favourites. I have to admit to being unsure exactly how this area works. When you add a favourite, it is stored locally (i.e. users with the CHM on another PC can't see it) which means it must be saved to the users PC somewhere. Recompiling the CHM does not change things but you may have a broken link if the topic has been renamed, moved or deleted. Perhaps we need a little more testing to see excatly what will happen in these scenarios.

Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

RoboWizard
RoboWizard
Inspiring
April 23, 2009

Hi all

Colum is spot on with this. The Microsoft Windows CHM viewer stores favorites information in a small file on the system. The file name is HH.dat and contains other information than simply favorites. Window size and placement and which tab was open when you closed the CHM file. The HH.dat file is a central repository for this information for ALL CHM files you open and use on your system. It's not specifically matched to a single CHM file.

Hopefully this helps... Rick

RoboColum_n_
RoboColum_n_
Legend
April 23, 2009

Thanks Rick. That saves me some detective work later........especially as we Europeans spell "favorite" with a "u"

Read the RoboColum(n) for mutterings on RoboHelp, Technical Communication Suite and technical communication.

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