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Question

Does RoboHelp 2020 support What's This (text only) help?

Forum|Forum|3 years ago
May 4, 2022
5 replies
319 views

It looks like this is no longer an option in RoboHelp 2020, but I would like to verify before I talk to our engineers about it.

This topic has been closed for replies.

Peter Grainge

Community Expert

You will need to check with Adobe that there isn't a method that @Jeff_Coatsworth and myself are missing.

See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

All I am adding is that for other online outputs there is something close to it, not the same thing however.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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J

JC @ SalientAuthor

Inspiring

Thank you for the information. I emailed Adobe.

Peter Grainge

Community Expert

Whilst not what is wanted here, for the sake of completeness, there is a close equivalent for online outputs in 2020. See Microhelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

J

JC @ SalientAuthor

Inspiring

So is that a definite "No" that RoboHelp 2020 does not support this? I talked to my engineering group and they would like me to confirm 100% that this is not supported before deciding how to move forward. For clarity, this is the area of RoboHelp 2019 Classic that I am talking about.

Jeff_Coatsworth

Community Expert

As Peter says, you'll have to contact the RH folks for a "definitive" answer - but I'm unclear if you've actually got a copy of RH2020 that you're trying out or not. If not, then I would suggest downloading a trial copy on some non-production machine, updating it to the latest version, and upgrading a copy of your RH2019 project - and then see what you can or can't do CHM-wise (frankly, I haven't looked at those in a donkey's age - everything now is going HTML5).

Jeff_Coatsworth

Community Expert

In that case, if it's a CHM-thing, I would expect that it would still be there in RH2020 (because CHMs don't change or get updated anymore). Are you all patched up (Patch 7 as of May 2022)?

Jeff_Coatsworth

Community Expert

Since Winhelp was deprecated by MS back in Windows Vista, no, I wouldn't expect RH to still be able to create it. I think the oldest form it creates is CHM format files (Microsoft Compiled HTML files).

J

JC @ SalientAuthor

Inspiring

I was talking about the text only (What's This) help for CHM files. RoboHelp 2019 Classic supported it. A text file assocated the context ID with the text to show in the mini-popup windows.

Jeff_Coatsworth

Community Expert

Are you talking about that old Winhelp-based feature where you clicked on ? and then clicked on an element you wanted to know about & a little popup would appear?

J

JC @ SalientAuthor

Inspiring

Yes

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