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K
kdeuler
Inspiring
August 13, 2014
Question

Does RoboHelp/Adobe support any type of HTML doc access authorization?

  • August 13, 2014
  • 1 reply
  • 780 views

Hi. Do any of you know if RoboHelp 11 supports any type of access rights to published HTML docs?

My company has a basic product that all customers have access to. We also have "premium" products that are available to customers who pay for them, and at the moment we prefer not to expose the premium products' docs to customers who haven't purchased those products. What I'd like to be able to do is have some way that a customer can log in to access the basic HTML docs and, based on their login rights, have links to the premium docs be made visible and link to the HTML docs for those products.

Note that for now, I'm OK with maintaining separate RH  projects for the basic doc set, and one for each premium doc set. (Each would have their own search domain.)

Thanks in advance!

-Kurt Euler

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
August 13, 2014

Don’t think so – you’d have to stash your premium docs in a location where users would log in to access them.

K
kdeulerAuthor
Inspiring
August 13, 2014

OK thanks!

Captiv8r
Captiv8r
Legend
August 13, 2014

Just a thought here.

I'm guessing that customers have no ability to actually perform the actions that might be outlined in the docs, no? Sometimes having the docs available can serve as a sales tool. By seeing what is possible if "module x" is purchased, they might just upgrade.

Might save headaches for you in trying to figure out how to secure things.

Cheers... Rick

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