drop-down hotspots in snippet (.hts file) and mozilla firefox

Forum|Forum|14 years ago
April 24, 2012
10 replies
1883 views

Hello everyone

I use RH 9 and the output is Webhelp.

I've created snippets with drop-down hotspots inside. These snippets are then included in HTML pages.

After help generation, the drop-down hotspots are working with IE but not with Mozilla (some of them are working but a few only).

Some are working in some HTML pages but not in another pages using the same snippet.

Is DHTML compatible with Mozilla Firefox ?

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Willam van Weelden

Inspiring

Hi,

Yes, Dropdowns are compatible with Firefox. DHTML effects other than dropdown/expandspot/popup may not work however. Do you use any other events?

Is this project upgraded from a lower version of RH? If so, make a backup of your project and run Tools > Update DHTML effects in topics.

Greet,

Willam

A

Anonymous

Hi,

Thank you for your answer.

My project is upgraded from RH 8 and I update DHTML.

My problem still remains.

There are images in the dropdown text.

Is the problem linked with snippet ? The dropdown are included in snippet.

When I generate my project using the prompt command, there’s still this message : “no baggage file description”. What’s it mean ?

Cordialement

Florence

Willam van Weelden

Inspiring

Hmm,

Please check the following threads:

I don't think i'tll solve the dropdown problem, but it may help with the baggage file warning. Also check that the file rhbag.apj is available in your project root.

For the dropdowns: Can you post the HTML of a snippet so we can see what's going on? Try the FireBug extension for firefox. Do you receive any errors in the console of Firebug when you click a dropdown? Alternatively, can you share the project with me so I can take a look in the FF console? You can PM me for my e-mail.

Greet,

Willam

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