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Known Participant
October 8, 2021
Question

Drop-down list images are missing in the PDF output - Robohelp version 2020.6.76

  • October 8, 2021
  • 11 replies
  • 827 views

The drop down list images in the project do not appear in the pdf output when I use the "Print" condition tag. But the images appear if I use the "Online" condition tag. 

 

For eg: <p>The <a class="dropspot" data-condition="Others:Online" data-rhwidget="DropSpot" data-target="POPUP467191772" href="#">Sign In</a></span><span data-condition="Others:Print">Sign In</span> page appears. </p>
<div data-targetname="POPUP467191772">
<p class="img"><img alt="" src="assets/images/Authentication_Sign_in.png" /></p>
</div>

I need online and print condition tags because I want HTML and PDF outputs 

I use RoboHelp version 2020.6.76 and Adobe Reader Touch version 3.1. 

Does anyone have s solution to this problem or why is it happening? 

 

 

This topic has been closed for replies.

11 replies

Jeff_Coatsworth
Community Expert
Community Expert
October 8, 2021

Was this happening before in earlier versions of RH2020 or is this a converted project from a Classic version?

KrishnaliAuthor
Known Participant
October 8, 2021

It is a converted project from earlier versions but the tags were added later on in the 2020 version