Skip to main content
Participating Frequently
May 19, 2025
Question

Drop Down Text Issues

  • May 19, 2025
  • 2 replies
  • 236 views

Good morning-

 

To begin, I'm a RoboHelp novice 🙂

 

I created a new project in RoboHelp 2020 and imported some HTML topics from a different project. Those original HTML topics had some drop down text in them (a drop down 'title' with a paragraph beneath the title). When I generate my HTML5 preset and view the output of my new project, the drop town titles appear clickable, but they do not expand the text below that is shown in the topic.

 

When I generate the preset and view the output in the older/original project, the drop down works as expected. I can't seem to figure out what's different between the two preventing the newer project from functioning as the original.

    2 replies

    Peter Grainge
    Community Expert
    Community Expert
    May 19, 2025

    So you have made some changes since importing and now the dropdowns don't work, correct?

     

    Can you remember what changes? What were they?

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Participating Frequently
    May 20, 2025

    I didn't make any changes and they didn't work correctly. I tried a few things and nothing was working, so I took the time to just redo them. Appreciate the input!

    Peter Grainge
    Community Expert
    Community Expert
    May 19, 2025

    Were the old dropdowns from a Classic version of RoboHelp? Also when you say "imported", which option did you use? HTML Topic is the one to use.

     

     

    Upgrading dropdowns does seem to be an issue. Several posts on this recently and a rebuild seems to be the answer.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
    Participating Frequently
    May 19, 2025

    The original project was Classic but was upgraded to 2020. It worked fine in Classic and in 2020. I did the HTML file import as you showed above from the upgraded version and it seems to just not like formatting, so I may just have to rebuild the drop down sections.