Skip to main content
Participating Frequently
October 16, 2013
Question

Drop-down text not working in Chrome 30.0.1599.69

  • October 16, 2013
  • 1 reply
  • 998 views

I have a help file that was working correctly in Chrome previous to the current release. With the new release, besides the refresh loop problem I've seen reported in this forum, we're having the following issues with the compiled webhelp:

  • Drop-down text that we have not modified since the last release doesn't open with the new version of Chrome
  • Drop-down text that we have modified since the last release doesn't appear as drop-down text. It appears as normal text without the drop-down style and action

Regarding the refresh loop issue:

When we compile the file and try to view it locally, we see the refresh loop problem already reported, however, when we view the help file when it is called by our app, we don't see the refresh loop problem.

Of course, we have a deadline this week so any help would be greatly appreciated.

This topic has been closed for replies.

1 reply

Jeff_Coatsworth
Community Expert
Community Expert
October 16, 2013

When it’s called by your app, it’s not local, is it, I suspect.

I just did a quick test on the 30.0.1599.101 update & it still chokes on local html files.

kdwsAuthor
Participating Frequently
October 16, 2013

Correct, when it's called by the app, it is not local. So, I'm not seeing the refresh loop problem when it is called by the app, but I am seeing the drop-down text problem when it is called by the app

Willam van Weelden
Inspiring
October 16, 2013

Try this:

Open Chrome and go to a web site.

Press F12.

In the extra field, go to the console tag.

Now load the help system and click a dropdown.

Does the console display any errors, warnings, etc?

Greet,

Willam