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Participating Frequently
April 5, 2023
Question

Drop spots appear always expanded in output files for RH 2020

  • April 5, 2023
  • 3 replies
  • 174 views

Drop spots appear always expanded in output files for RH 2020, whearas they work fine from inside the application. Any ideas?

Regards

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    3 replies

    Peter Grainge
    Community Expert
    Community Expert
    April 6, 2023

    A bit like did you turn if off and back on? 🙂

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    Participating Frequently
    April 6, 2023

    No, I added another skin for the same preset and generated, then I returned to the original skin that had the issue and generated again. I found the issue is solved. Really I don't know the reason for this but it worked. 

    Peter Grainge
    Community Expert
    Community Expert
    April 5, 2023

    I think that setting in the presets is for glossary terms only.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

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    Participating Frequently
    April 6, 2023

    I changed output skin to another one then back to the original and it worked fine. Thanks for your support. 

    Jeff_Coatsworth
    Community Expert
    Community Expert
    April 5, 2023

    What Patch version of RH2020 are you on? There may be a setting for that in the Presets.