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LMardenTyler
LMardenTyler
Inspiring
Mar 30, 2018 2:24 PM UTC
Answered

Dropdown HTML is exposed in project

Just noticed this yesterday, can't imagine what I could have done to make it happen - all my dropdown HTML content is now visible in the project, without having to doubleclick on the underlined link to open the dropdown edit box. When I doubleclick on the links, the same content is also still in the edit box.

The output doesn't display dropdown content by default, so all is well there, so far.

Has anyone else seen this?

Can I / should I delete the exposed copy of the dropdown content?

Any ideas whether a product update caused this? I checked release notes, couldn't find answers there...

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LMardenTyler
LMardenTylerCorrect answer
Inspiring
Jan 23, 2019 4:41 PM UTC

Figured this mess out.

It happened again just now, when I tried to Create PDF (from the Review banner) on a single topic, using the option to expand and include all dropdown HTMLs in the PDF. That topic then expanded out the dropdowns as described above.

So, after I screamed a little, figured it couldn't hurt to try generating the PDF again, with that option de-selected. And, luckily, it reverted the topic display in Project Manager to the correct behavior - dropdowns are hidden until I click on their links. Checked other topics, and so far, so good.

SERIOUSLY?!?!?

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12 replies

LMardenTyler
LMardenTylerAuthorCorrect answer
Inspiring
Jan 23, 2019 4:41 PM UTC

Figured this mess out.

It happened again just now, when I tried to Create PDF (from the Review banner) on a single topic, using the option to expand and include all dropdown HTMLs in the PDF. That topic then expanded out the dropdowns as described above.

So, after I screamed a little, figured it couldn't hurt to try generating the PDF again, with that option de-selected. And, luckily, it reverted the topic display in Project Manager to the correct behavior - dropdowns are hidden until I click on their links. Checked other topics, and so far, so good.

SERIOUSLY?!?!?

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Jeff_Coatsworth
Community Expert
Jeff_CoatsworthCommunity Expert
Community Expert
Jan 23, 2019 4:44 PM UTC

You don't mention what version of RH you're running...

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LMardenTyler
LMardenTylerAuthor
Inspiring
Jan 23, 2019 4:50 PM UTC

Version is RH 2017 SP1 (had to revert to SP 1 from SP2 to address another bug. Fun times,)

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Mar 31, 2018 9:27 AM UTC

Have you tried deleting the CPD file and then reopening the project?

See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

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LMardenTyler
LMardenTylerAuthor
Inspiring
Mar 31, 2018 8:22 PM UTC

The option is selected to delete it every time I log out of the project, but sure, I'll delete it manually and give that a shot. I'll try anything once.

Result: Nope, no joy. Still seeing exposed DHTML text.

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Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
Mar 31, 2018 8:37 PM UTC

Can you share the project with me? See the Contact page on my site.

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