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Participant
August 4, 2016
Answered

Duplicate sections throughout TOC after generating multiscreen HTML5 output

  • August 4, 2016
  • 2 replies
  • 485 views

Using: RoboHelp 10, version 10.0.0.287

Steps to reproduce issue:

1. Click File > Generate > Primary Layout (Multiscreen_HTML5)

2. In Generate window click [Save and Generate]

3. Wait

4. Click [View Results]

5. Results show entire sections of the TOC duplicated in other sections.  Its taking 10 plus times to repeat the generation before all of the TOC items are correct and I can publish.  It's not stopping me from getting the job done, but it's certainly a time killer. 

Background: I inherited a working version.  I did not create it.  I have more than basic knowledge of HTML, but I'm not a developer.  I do not have the option to upgrade beyond RH10.  I have researched this multiple times, but have not been able to find any fix.  The only other thing I have seen occasionally are error messages related to toctree.js file, but I don't always get those.  Even when I don't, this still happening, but I have included that error just in case it may be related, although I suspect it is a separate issue.  I don't currently have the corresponding line in the js file because this sample is old and I haven't seen the issue in at least a month.

Other Notes:  I've seen some posts about a similar issue in the printed version but, I am not doing a printed version.  I don't know if that makes any difference, nor do I know if anyone in the past set that up or even where to go to look.

This topic has been closed for replies.
Correct answer Peter Grainge

Try moving the project to somewhere that the path is not so long and generate to a new folder.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

2 replies

Laineb23Author
Participant
August 25, 2016

Thank you so much for your suggestion on this. It worked, and I haven't had one problem since I did this!  My generate time went down from 20-25 minutes to just over 4 minutes, and my attempts to generate went down from 10-12 to 1!  What a HUGE time saver.  Thank you, thank you, THANK YOU! :O)

Peter Grainge
Community Expert
Peter GraingeCommunity ExpertCorrect answer
Community Expert
August 6, 2016

Try moving the project to somewhere that the path is not so long and generate to a new folder.


See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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