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Luke Pekala
Participating Frequently
June 23, 2022
Question

Dynamic Content Filter half working

  • June 23, 2022
  • 3 replies
  • 92 views

Hi,

I am using:

- Robohelp 2020 (2020.7.46)

- Frameless preset for my output of the project

- Dynamic content filter with 18 options to choose from

Also, I assigned Condition Tags to each topic. Each topic has either 8 or 10 Conditional Tags assigned to it.

After generating output, some options in my Filter, when I click on them, they make my TOC responding weirdly. Basically, the TOC behaves randomly, sometimes showing the tagged topics, but sometimes not showing at all. I cannot see any pattern why this is happening.

 

Could you suggest something how to resolve this, please.

Thank you very much for checking that over for me.

    This topic has been closed for replies.

    3 replies

    Peter Grainge
    Community Expert
    Peter GraingeCommunity Expert
    Community Expert
    June 24, 2022

    There's a catch with applying tags to the TOC. The topics can still be found through a search, the index, cross topic links and so on.

    ________________________________________________________

    My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

     

    Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
      L
      Luke PekalaAuthor
      Participating Frequently
      June 24, 2022

      Somehow I got this to work. I am not sure which one had biggest impact, but I have my favourite. Let me explain:

      I cleared all conditional tags from my topics (to answer your question, I tag topics only (topic-level).

      When I had my problem, I tagged my topic from Author > Contents > ...  > Apply Condition Tags, and this had some strange behaviour as I explained.

      Accidently, I realised that I can apply tags by Author > Table of Contents > //select your TABLE OF CONTENTS// > ...  > Properties > CONDITION TAGS > Apply Tags, and this seems to be working quite fine so far.

      Thanks for sending your comments. Have a nice rest of the day.

      Peter Grainge
      Community Expert
      Peter GraingeCommunity Expert
      Community Expert
      June 23, 2022

      See if anything here helps. RH2020 Dynamic Content Filtering (grainge.org)

       

      Are you only tagging topics and not content as well in the same topic? If both, that's covered in the link above.

       

      Come back if still stuck.

      ________________________________________________________

      My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

       

      Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
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