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Participating Frequently
Jun 16, 2020 6:59 AM UTC
Question

ehlpdhtm.js error in Robohelp Classic 2019 Build 13.

I got this ehlpdhtm.js script error in opening the chm file in Robohelp 2019 classic after updating to ((14.0.13.0).

When i rolled back my Robohelp version to 14 (from installer). I dont see the error.

Can someone plesae advice?

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    6 replies

    clchangAuthor
    Participating Frequently
    Jun 16, 2020 9:07 AM UTC

    Thank you so much, yes, after updating the 12, it solves both problems. 

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 16, 2020 8:15 AM UTC

    Update 13 appears to be the problem. If you now follow the link I provided and install Update 12, you should be OK with both issues.

     

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    clchangAuthor
    Participating Frequently
    Jun 16, 2020 8:03 AM UTC

    Yes, I rolled back to version (14.0.0.014), this is the installer version from 2019 Technical communication Suite.

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    clchangAuthor
    Participating Frequently
    Jun 16, 2020 8:07 AM UTC

    With this 14.0.0.014, it seems the spelling function is not working. 

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 16, 2020 8:00 AM UTC

    You can revert to 14.0.12 if that was working OK. You will need to download it from 

    https://www.adobe.com/support/robohelp/downloads.html

     

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    Peter Grainge
    Community Expert
    Community Expert
    Jun 16, 2020 7:24 AM UTC

    Do you mean you installed again without applying updates? What is the full version you see in File > Help?

     

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