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Chris0089
Known Participant
October 28, 2015
Question

ehlpdhtm.js error in RoboHelp HTML 2015; converting from RoboHelp 8

  • October 28, 2015
  • 1 reply
  • 1169 views

Hello.  I apologize if this has already been asked and answered; I tried a search with no luck.  I am testing RoboHelp 2015 and am converting my RoboHelp 8 projects to do it.

After converting an old project, when I open a topic select View Item, I receive this error:

Whether I select Yes or No, the topic opens but I can't select any of the drop-downs to see the content inside.  This doesn't seem to be a problem for the finished output after I generate the webhelpl, but I still need to be able to just view topics to see how they look.

Any suggestions?

Thanks very much!

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1 reply

Willam van Weelden
Willam van Weelden
Inspiring
October 28, 2015

Can you try running Tools > Update DHTML? Also, if there is a file ehlpdhtm.js in the root of your project (not output), please delete it. That should solve the issue in the preview.

If the issue persists, are you using any DHTML effects such as fade in/out on your pages?

    C
    Chris0089Author
    Known Participant
    October 28, 2015

    I've tried that with no luck so far.  There was an ehlpdhtm.js file in the project, so I removed it, reopened the project, ran the Tools > Update DHTML, and still no luck.  I also tried it again in reverse order.

    I'm not using any fade in or out effects, but I think at one time we did have one or two that had some effects, if that might matter.

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