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Louisa_de
Known Participant
February 7, 2013
Question

Encoding problems with index panel

  • February 7, 2013
  • 12 replies
  • 1709 views

Hello everyone!

I'm using RoboHelp 9 and I'm working on a project in Arabic. Yes, I know, sore subject when it comes to CHM files.

I managed to produce a fairly decent CHM with one exception: the index panel. Major encoding problem. Lines after lines of questionmarks.

I'm not expecting anybody to have a solution for this encoding problem (although I'd dance for joy if somebody had an idea) but is there maybe a way that I can get rid off the index panel alltogether and just have the TOC and the Search panel?

HTML help is not an option I'm afraid, we need context-sensitive help texts inside the product etc..

As it is, this is probably the last project we're handling with RoboHelp or even Adobe. Shame, been using it since RH5.

I'm very much looking foward to hearing your suggestions.

Thank you very much in advance!

louisa

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12 replies

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
February 7, 2013

The window properties do not allow you to turn off the index without turning off the TOC.

CHMs are also known as Microsoft HTML Help. The HTML Help to which your refer is WebHelp and you talk about that as if context sensitive help does not work with WebHelp. It most certainly does. See Calling WebHelp on my site.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Louisa_deAuthor
Known Participant
February 8, 2013

Dear Peter!

Thanks for your answer.

You can switch off the TOC? How do you do that?

I wonder if there are any editors which make it possible to take out the index panel. I'm yet to find one but maybe somebody else already has an idea?

(WebHelp is no option that would require structural changes to the product. If I had that much time I wouldn't have worked with RoboHelp in the first place because I know RTL with RH means a lot of hassle.)

Captiv8r
Captiv8r
Legend
February 8, 2013

Hi there

If you want to banish the Index, try creating a fresh empty one and define that as the one to use when you generate. I find that if there are no entries present I don't get an Index tab in the CHM.

To turn off the TOC, edit the Window properties,

Cheers... Rick

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