Inspiring

Question

enhance images

Forum|Forum|2 years ago
April 3, 2023
11 replies
1367 views

Good afternoon, Iamn here again!

Ihave a version of RH 2022.0.346 and I noticed that the images (in png) that can be seen well on my pc, once inserted in the project they get worse, they become blurry and the writings can not be seen well. Is there a way to make them better? Can you help me?

Thanks in advance

Elisa

This topic has been closed for replies.

Peter Grainge

Community Expert

Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

The image height and width appear to be in bold text indicate they are not the default image sizes. Make a note of them and then click the arrow icon alongside and see if they change. If they do, then it's likely they are distorting the image and causing the problem.

Try resizing outside of RoboHelp.

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Peter Grainge

Community Expert

In RoboHelp click on one bad image, then screenshot the Content Properties.

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elisa23592620fepwAuthor

Inspiring

Here is the attached screenshot of the Content Properties.

Peter Grainge

Community Expert

What setting do you have here?

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elisa23592620fepwAuthor

Inspiring

100%

Peter Grainge

Community Expert

That suggests it's something about how you are inserting the images or a resizing issue.

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elisa23592620fepwAuthor

Inspiring

Probably yes, even if I continue to see them badly in the content section of RH, but when I generate the preset, the quality is excellent.

Peter Grainge

Community Expert

I think I need to see this. Please create a new project with just its default topic and CSS. Find an image that looks good when viewed outside RoboHelp but goes wrong inside. Then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

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elisa23592620fepwAuthor

Inspiring

Thanks Peter for the availability. But maybe I solved it: instead of saving images into RH contents, I inserted the image through the link to the image itself and I noticed that the quality is excellent.

Peter Grainge

Community Expert

I seem to recall that wayback I read that not all PNGs are the same. Different tools write the file in different ways.

When you say the look good on your computer but not in RoboHelp, if you are viewing in GIMP as well as capturing using that, they will look good. Can you locate an image with the problem where you can capture it again with another tool. There are plenty of free image capture tools out there. Try one of those and see if you then get better images.

Let us know.

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elisa23592620fepwAuthor

Inspiring

I also tried other tools such as the standard windows snipping tool or DuckCapture and Share X but the result is still not satisfactory. Do you have any suggestions on any software I can use?

Peter Grainge

Community Expert

Yes sorry you did say PNG. They should not be any trouble as all the images you see in the RoboHelp Tour Introduction (grainge.org) are in PNG format at full size.

@Jeff_Coatsworth has asked a good question about how they are captured.

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Peter Grainge

Community Expert

OK but is that with resized images?

What is the image format?

Please insert images showing the difference. Please use the photo icon to insert images within the post. Seeing an image inline with the text makes it easier for anyone answering or viewing the post.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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elisa23592620fepwAuthor

Inspiring

I have problems with all the images that are all in png format.

Jeff_Coatsworth

Community Expert

And how are you capturing them or where are they coming from?

Peter Grainge

Community Expert

Click on the image and then look in Content Properties. The text should be light grey if the size is the original size. Clicking the icon removes any resizing.