ERROR 131 IN UPDATING THE ROBOHELP 2022.5.0

Forum|Forum|8 months ago
May 19, 2025
3 replies
285 views

good morning,

I have to update robohelp 2022.2.22..in robohelp 2022.5.0.(I have a subscription) but I can't. The blocking error code is 131. I closed the pending TASKS from ACTIVITY MANAGEMENT but it still doesn't work. What can I do? thanks daniela

Peter Grainge

Community Expert

There was a bug that prevented updating from the help menu. Go to https://helpx.adobe.com/robohelp/kb/robohelp-downloads.html and you can download Update 5 there.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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kglad

Community Expert

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error131

D

daniela65Author

Known Participant

I managed to solve it by finding your directions on the site written by you peter. Always excellent answers

thanks
daniela

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

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