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hacknsmack4321_
Participating Frequently
October 16, 2015
Question

Error 16

  • October 16, 2015
  • 1 reply
  • 731 views

Just installed Robohelp 2016; it worked for one day, but now I am receiving this Error Message. Uninstalled and reinstalled but got same result;  has anyone else seen this??

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1 reply

Peter Grainge
Community Expert
Community Expert
October 16, 2015

Try uninstalling with something like Wise 365 or similar. If that fails

then you will need to contact Adobe.

What operating system are you using.

Are the installation files on the same drive you are installing to?

Are you installing to your C drive?

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hacknsmack4321_
Participating Frequently
October 16, 2015

Thank you for the reply!! I will check for the answers to your questions – our tech did the install. Will follow up.

Thanks again