Error: Failed to initialize database (in AIR Help output from RH10)

Thank you for your replies!

Here is what I have done today:

• Deleted CPD in all projects
• Generated both .rha and .air outputs for each separate help project
• Checked whxdata folders of both outputs for each project - identical names and number of xml, js files etc. in these folders
• Checked search feature in individual project AIR applications - all ok
• Combined all .rha files into one AIR application - on searching, initialize database error occurs in all projects accessed via drop-down list

When the project .rha files were previously combined in RH8, search was ok, now in RH10 it is not.

I have no idea how to fix this, other than to issue each project as a standalone AIR application.

Hi There,

This error occurs because there are some xml files which are missing after genearting the help file. Also you can try the steps suggested by Peter.

Thanks

Priyank

To the best of my knowledge there were no changes in AIR help in Rh10 so I am thinking the problem lays elsewhere.

If I recall correctly, the method of merging installed air help described in that blog merely creates a dropdown that enables you to access the separate help projects. It is not true merging where the whole help works as one. That is described in http://www.grainge.org/pages/authoring/merging_webhelp/merging_method_rh9.htm#air

Again though I am not inclined to think that is the problem. "Error: Failed to initialize database" is a problem that has been seen before and a search of the forum should help. First step I would try is to delete the CPD of each project and regenerate.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge