Skip to main content
A
av_gchale
Known Participant
November 17, 2015
Answered

Error: Failed to resolve macro... when outputting to Responsive HTML5

  • November 17, 2015
  • 2 replies
  • 663 views

I'm using RoboHelp 2015. I have a help project that was originally created for WebHelp output. When I compile the project to Responsive HTML5 output, it compiles but with the following errors:

Error: Failed to resolve macro (IndexFilterKewords) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\Availity_Help.htm)...

Error: Failed to resolve macro (MSM_CUR_LNG.Loading) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\indextreeloader.js)...

Error: Failed to resolve macro (GlossaryFilterTerms) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\Availity_Help.htm)...

Error: Failed to resolve macro (MSM_CUR_LNG.Loading) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\glossarylistloader.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.TopicsNotFound) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.JS_alert_LoadXmlFailed) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.JS_alert_InitDatabaseFailed) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.JS_alert_InvalidExpression_1) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.Searching) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.Cancel) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.Canceled) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\mhfhost.js)...

Error: Failed to resolve macro (MSM_CUR_LNG.ResultsFoundText) in file (P:\!Private\zMigration\AvHelp_HTML5\AvHelp\template\scripts\search.js)...

I saw another forum post about these errors (in version RoboHelp 11) that suggested the problem might be related to permissions. I compiled the help output to a few different folders that I have full permissions, and I still get the errors. Any ideas?

This topic has been closed for replies.
Correct answer Willam van Weelden

This is a common problem with RoboHelp projects upgraded from versions before RH10. This error indicates that your language files misses some strings. You can solve it in either of these two ways;

  1. Let Robo recreate the language file:
    1. In your project, back up the !Language! folder.
    2. Delete the folder.
    3. Trash the CPD and reopen RoboHelp.

      RoboHelp will create a new language file (and if something goes wrong, restore from the backup and try method 2.)

  2. Manually update the language file;
    1. Open the language file !Language!/en_us/RoboHHRE.lng with Notepad or another text editor.
    2. Find the section <section name="MultiScreen">.
    3. For each error 'MSM_CUR_LNG.JS_alert_LoadXmlFailed', create an entry with the text after the dot as follows:

      <element name="JS_alert_LoadXmlFailed" value="Failed to load XML file"></element>

    4. Save the file.
    5. Open RoboHelp and regenerate.

(This doesn't invalidate Rick's point. It's just that issue is related differently.)

2 replies

Willam van Weelden
Willam van WeeldenCorrect answer
Inspiring
November 18, 2015

This is a common problem with RoboHelp projects upgraded from versions before RH10. This error indicates that your language files misses some strings. You can solve it in either of these two ways;

  1. Let Robo recreate the language file:
    1. In your project, back up the !Language! folder.
    2. Delete the folder.
    3. Trash the CPD and reopen RoboHelp.

      RoboHelp will create a new language file (and if something goes wrong, restore from the backup and try method 2.)

  2. Manually update the language file;
    1. Open the language file !Language!/en_us/RoboHHRE.lng with Notepad or another text editor.
    2. Find the section <section name="MultiScreen">.
    3. For each error 'MSM_CUR_LNG.JS_alert_LoadXmlFailed', create an entry with the text after the dot as follows:

      <element name="JS_alert_LoadXmlFailed" value="Failed to load XML file"></element>

    4. Save the file.
    5. Open RoboHelp and regenerate.

(This doesn't invalidate Rick's point. It's just that issue is related differently.)

A
av_gchaleAuthor
Known Participant
November 18, 2015

Hi Willam.

Your first suggestion worked, and I no longer get the errors when I generate to HTML5 output. Thank you for sharing that valuable information.

George

Captiv8r
Captiv8r
Legend
November 17, 2015

I notice that the location is the P drive (which I assume is a network drive)

Try closing the project in RoboHelp, then creating a folder on your C drive named "Projects". ( C:\Projects )

Then create a folder inside that one and copy your project there. Open it and try again and see if the issue resolves.

Cheers... Rick

A
av_gchaleAuthor
Known Participant
November 18, 2015

Hello Rick,

You're correct--the P drive is a network drive. I tried generating the output to my C drive, including to a folder I created in the root, but I get the same results. I noticed I don't get the errors when I generate a new project I created in RoboHelp 2015. The project in which I'm getting the errors was created before I started my employment here four years ago, and we were using RoboHelp 8 at the time I started. I'm going to try Willam's suggestions and see if they solve my problem. I'll reply back once I've tried the suggestions. Thanks very much for passing along the suggestions!

Thanks!

George

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices