Skip to main content
A
Anonymous
April 26, 2012
Question

Error in importing Word docs

  • April 26, 2012
  • 1 reply
  • 406 views

Hi All....

I find problem in importing word document to RoboHelp. The screen shows an error saying "The import word document  wizard cannot locate a supported version of Microsoft Word. Please install Microsoft Word 2000 or newer." But i have Word 2010 installe din my PC. How do i fix this?

This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
April 26, 2012

Please see the Sticky Topic Before You Post and note the section Include the Edition and Version.

It sounds like you have a version of RoboHelp prior to RoboHelp 9, which was the first version to support Word 2010.

If you don't have a compatible version, you need to either upgrade RoboHelp or install a compatible version of Word. You can install that alongside other versions.

Whenever you switch versions of Word, your PC will be reconfigured for that version, it does not take long. Whenever you want to generate printed documentation, before you open RoboHelp you need to open and close the compatible version of Word, unless you are sure it was the last version of Word that was run on the PC.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices