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Participating Frequently
October 14, 2010
Question

Error Message using Tools, Reports

  • October 14, 2010
  • 3 replies
  • 764 views

Whenever I try to print a report for anything in this area, index, glossary, images etc I always

get an error message "Adobe Robohelp 8 has encountered a problem and needs to close etc" and program closes. Anyone know how I can fix this.

This topic has been closed for replies.

3 replies

GemtashAuthor
Participating Frequently
October 14, 2010

I can't access anything under Tools/Reports.  As soon as I click on anything in this area I get the robo has encountered a problem etc message.

GemtashAuthor
Participating Frequently
October 14, 2010

I have tried deleting the .cpd but unfortunately this has not fixed the problem.

Peter Grainge
Community Expert
Community Expert
October 15, 2010

Try accessing the reports via the keyboard

ALT T > ALT R


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Captiv8r
Legend
October 14, 2010

Hi there

Perhaps try deleting the project .CPD file? I stand to be corrected on this, but I believe the .CPD is where the reporting information is obtained.

Close the project, find and annihilate the .CPD (or just rename it if you are hinky about blowing it away) then re-open your project and try again.

Cheers... Rick

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RoboColum_n_
Legend
October 14, 2010

Is it just those reports, or can you print no reports?


  The RoboColum(n)   @robocolumn   Colum McAndrew