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March 18, 2008
Question

Error message When Running Word

  • March 18, 2008
  • 4 replies
  • 731 views
I recently upgraded to RH7 from X5. I left the x5 install alone. Now when I try to load a Robohelp for word project in X7 I get the following error:

'Run-time error '49' Bad DLL callaling Convention

If I try to load the same project in X5 then I get the error 'Unable to load virtual Transaction module'.

This does not normally cause me a problem as I use HTML help. However I need to make a quick change to a Winhelp project.

I assume it is some sort of conflict between the 2 installs, but I want to keen X5 currently as I have some other issues with RH7 genteration of printed documentation

Any ideas??
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4 replies

Peter Grainge
Community Expert
Community Expert
March 18, 2008
Softvar:

You've just posted but only quoted the original post. Not clear why.

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March 18, 2008
quote:

Originally posted by: TimEm
I recently upgraded to RH7 from X5. I left the x5 install alone. Now when I try to load a Robohelp for word project in X7 I get the following error:

'Run-time error '49' Bad DLL callaling Convention

If I try to load the same project in X5 then I get the error 'Unable to load virtual Transaction module'.

This does not normally cause me a problem as I use HTML help. However I need to make a quick change to a Winhelp project.

I assume it is some sort of conflict between the 2 installs, but I want to keen X5 currently as I have some other issues with RH7 genteration of printed documentation

Any ideas??


Peter Grainge
Community Expert
Community Expert
March 18, 2008
Correction. It is Snippet 92

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TimEmAuthor
Known Participant
March 18, 2008
Thanks just found it. I have been fiddling arround in that area, and just loaded my project and it opend fine let hope.
Peter Grainge
Community Expert
Community Expert
March 18, 2008
See the Using RH7 article on my site.

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