Error: "not a valid Frame file"

Question

I've created three RoboHelp HTML projects that
reference Frame books. When I update one of the projects, I get the
message "[file].fm could not be opened. Please verify this is a
valid FrameMaker(R) document."

If I right-click the file from within RHH, it opens in Frame.
I'm not sure what it wants me to do to verify that it's valid.

I've made sure that the book can be generated in Frame. I've
verified that all cross-references are valid. I'm running out of
things to check. And I can't figure out why one file out of six is
considered not valid.

Thanks for any help :-)

Char James-Tanny

Anonymous · Accepted Answer

Hi CharThis looks like a file specific issue. Can you please mailthe document/a sample to me (vivekj AT adobe dot com)?regardsVivekHi, Vivek :-)Thanks for your help! It looks like file size is theculprit...up to 25Mb seems to be OK, but over that causes problems.(The file I sent to be analyzed was 75Mb.)Thanks again :-)Char

JainVivek · Answer

Hi CharRoboHelp is trying to open the file and convert to MIF and isencountering errors. The error can be while opening the file,saving the file to MIF or because of a path mismatch. Please verifyRoboHelp patch 7.0.2 is installed. There are a few things you cantry here1. Open the file in FrameMaker before you run update inRoboHelp.2. Close RoboHelp, delete the .cpd file and re-start RoboHelp3. Save the file again in FrameMaker. Restart FrameMaker,then try update4. The last option is to remove the FrameMaker file and addit again in the project. It should not take more than a few minutesif your style mappings are already saved. You can export and importyour style mappings (except for a cross-reference mappings. Thereis a bug when there are cross reference mappings present, RoboHelpexports an empty style mapping file).

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