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Participant
Jul 14, 2016 10:59 PM UTC
Question

Error opening RoboHelp 9 File (rhbag.apj)

When I try to open a file in RH 9, I get an error message that says:  "An error occurred while trying to read data from <C:\Data\RoboHelp Projects\DSDM\rhbag.apj> <1>."

Although I can see all of my files in the project using Windows Explorer, nothing shows up in RoboHelp.

Any suggestions?

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    4 replies

    Peter Grainge
    Community Expert
    Community Expert
    Jul 18, 2016 9:42 AM UTC

    Backup the project first, then try deleting the CPD file and reopening it.

    If that fails, take a look at http://www.grainge.org/pages/authoring/opening/opening_projects.htm for other methods of opening a project.


    See www.grainge.org for RoboHelp and Authoring information

    @petergrainge

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    Participant
    Jul 19, 2016 3:30 PM UTC

    Thanks Peter.  I contacted Adobe and they had me remove both the .cpd file and the .xpj file and then reopen using the .hpp file... and that worked!

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    Peter Grainge
    Community Expert
    Community Expert
    Jul 21, 2016 3:48 PM UTC

    Generally I would advise against deleting the XPJ file until deleting the CPD file has failed to fix a problem, and then only being aware of the downside of doing that.


    See www.grainge.org for RoboHelp and Authoring information

    @petergrainge

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