Error opening RoboHelp 9 File (rhbag.apj)

Forum|Forum|9 years ago
July 14, 2016
1 reply
647 views

When I try to open a file in RH 9, I get an error message that says: "An error occurred while trying to read data from <C:\Data\RoboHelp Projects\DSDM\rhbag.apj> <1>."

Although I can see all of my files in the project using Windows Explorer, nothing shows up in RoboHelp.

Any suggestions?

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Peter Grainge

Community Expert

Backup the project first, then try deleting the CPD file and reopening it.

If that fails, take a look at http://www.grainge.org/pages/authoring/opening/opening_projects.htm for other methods of opening a project.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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M

MAL_NestleAuthor

Participant

Thanks Peter. I contacted Adobe and they had me remove both the .cpd file and the .xpj file and then reopen using the .hpp file... and that worked!

Peter Grainge

Community Expert

Generally I would advise against deleting the XPJ file until deleting the CPD file has failed to fix a problem, and then only being aware of the downside of doing that.

See www.grainge.org for RoboHelp and Authoring information

@petergrainge

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