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David_Hodgson
Participant
March 10, 2008
Question

Error opening Topics

  • March 10, 2008
  • 1 reply
  • 586 views
I have just installed Robohelp 7 on my pc running Vista Ultimate with office 2007.

When ever I try and open a topic from the RoboHelp Explorer window I get the following error:

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RoboHelp for Word
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The RoboHelp template C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Templates\RoboHELP.dot cannot be located.
Please re-install RoboHelp.
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OK
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I have tried re-installing and adding the template to the folder specified but still get the error.

Any ideas?

Thanks
David
This topic has been closed for replies.

1 reply

Peter Grainge
Community Expert
Peter GraingeCommunity Expert
Community Expert
March 10, 2008
Welcome to the forum.

I found my template under Vista at

C:\Users\Peter\AppData\Roaming\Microsoft\Templates

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David_HodgsonAuthor
Participant
March 11, 2008
My templates are also located in c:\users\.... but Robohelp seems to be looking in c:\windows\system32... and I can't find any options to change this location.
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David_HodgsonAuthor
Participant
March 11, 2008
I've solved the problem.

I disabled Vista's User Access Controls and re-installed Robohelp. This seemed to put all the templated in the right place.
I then had to manually copy RoboHook.wll to C:\Users\David\AppData\Roaming\Microsoft\Word\STARTUP and everything seemed to work.

I've re-enabled UAC and everything seems okay at the moment.
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