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adrianaharper
Known Participant
March 19, 2010
Question

ERROR- Robohelp crashing - HELP!

  • March 19, 2010
  • 1 reply
  • 732 views

Using TCS2 on Window 7, 64 bit. I am experiencing a new and very distrubing problem. When I update by RH main topic (with all my subtopics included) RH freezes, and then crashes. Consistently.

I am getting the error:

An error occurred while trying to read  data from  <D:\drivelocation\RHFrameDocs.apj> <3>

Does anyone know what this means? How to fix it?

This has become a very urgent issue for me, as I can no longer update my projects in RH!

Thank you in advance,

Adriana

    This topic has been closed for replies.

    1 reply

    Captiv8r
    Legend
    March 19, 2010

    Hi there

    Is your D drive local to the computer? As in a hard drive physically inside the PC or connected via USB. Or is D some network location?

    If it's a network location it likely means that there was a network interruption of some sort and the data can no longer be found.

    Cheers... Rick

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    adrianaharper
    Known Participant
    March 19, 2010

    Hi Rick,

    No, fortunately (or unfortunately since that maybe isn't my solution) it's a local drive...

    -A

    Captiv8r
    Legend
    March 19, 2010