Error when importing Word documents

Forum|Forum|12 years ago
December 13, 2013
1 reply
509 views

Hallo

I'm using RoboHelp 8 from the Technical Communication Suite.

When I try to import a doc/docx file for my HTML help I get the message: 'The Import Word Document Wizard cannot locate a supported version of Microsoft Word. Please install Microsoft Word 2000 or newer.'

Actually I have Microsoft Word 2010 installed in its default path.

Do I have to set some particular options? Some days ago I had my PC replaced with a new one and I had to reinstall all of my programs. I think I've missed some settings.

Thank you

This topic has been closed for replies.

RoboColum_n_

Legend

Word 2010 is not officially supported with RH8. If you can't downgrade your Word version the thread listed below has some workarounds.

http://forums.adobe.com/message/2991411

Marta15Author

Known Participant

Strange

I was working with Office 2010 and RH8 almost without problems with my old PC. Maybe the colleagues from our EDP department have installed a different version of MS Word (a newer service pack?).

I'll try to modify the registry as suggested in http://forums.adobe.com/message/2991411

thank you

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded