A

Anonymous

Question

Error when updating Robohelp 10.0.1

Forum|Forum|13 years ago
April 22, 2013
2 replies
1506 views

Got thise message, when I tried to update. Abobe RoboHelp 10.0.1 Update Instllatation failed. Error Code U44M1P7. What do I do now?

Have Windows XP with Abode Technical Communation Suite 4.0.

HTML

This topic has been closed for replies.

M

moszapy1

Participating Frequently

Hi,

Did you try to re-run the patch ? Please restart your machines once and try to re-run the patch. Make sure before running patch RH10 is closed.

johndaigle

Legend

Hi, cocomick

I am getting this error as well. I am checking with Adobe and will let you know what I find out.

Thanks

John Daigle

Adobe Certified RoboHelp and Captivate Instructor

Evergreen, Colorado

www.showmethedemo.com

John DaigleAdobe Certified RoboHelp and Captivate InstructorNewport, Oregon

CraigCC

Inspiring

John,

Any update on this issue from Adobe. I have same error Windows 7 64Bit - Robohelp 10.

thanks

Craig

M

mdsameer87

Adobe Employee

HI Craig,

Please restart your machine and re-run the patch.

If problem still persists then send us the following log file

1) Goto <%appdata%>\local\Adobe\AAMUpdater\1.0 and send us "aamu.log" and "aamul.log"

2) Goto <root-drive>:\Common Files\Adobe\Installers\ AdobeRoboHelp 10.0.1 (time stamp).gz

Zip above files and send it to msameer@adobe.com

Thanks and Regards,

Mohd Sameer

RH Team

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