Errors when try to start RoboSource Control 3.1

I was just issued a new desktop PC (Windows 7 SP1, 64 bit) at work. I have had to reload all of my software including AdobeTCS 3.5. 

• After installing TCS 3.5, Adobe RoboSource Control 3.1 is a separate folder under the main Adobe folder (Program FIles (x86) > Adobe > Adobe RoboSource Control 3.1).  So it should be "installed."
• I have also downloaded the RoboSource 64 bit fix and copied it into the Adobe RoboSource Control 3.1 folder (renaming the original version of the file). 
• Note that RoboSource Control Server is installed on a separate server machine.

When I click RSO3Explore.exe to start the app, I first get a message that the Publisher cannot be verified (I select Run), and then I get the message that "RSO3 Explorer Component has stopped Working" and then "RSO3 Middle Tier Server Component has stopped Working".  I am forced to close the program.

• In Task Manager > Processes, I have 2 instances of  "RSO3MiddleTierService.exe *32" running.
• In Task Manager > Services, I have no instance of  "RSO3MiddleTierService.exe *32" running.
• When I run services.msc, I see no instance of any RoboHelp service running.

I don't know what's wrong..... has anyone else  using RoboSource Control seen this problem?

Thanks!