Inspiring

Answered

Exporting help to Word or PDF does not export drop-down or expandable content

Forum|Forum|5 years ago
February 20, 2020
5 replies
557 views

I frequently export my help content to Word so SMEs can review and edit the content. In the new RH 2019, when I export the help content to Word or PDF, any content contained in a drop-down or expandable field (and glossary terms inserted into a paragraph) is not exported into the Word doc or pdf. I need this functionality to allow easy reviewing of content for SMEs.

New UI

This topic has been closed for replies.

Correct answer Peter Grainge

Just to add to Amber's post.

Community Expert

Community Expert

Content removed as it was based on what was posted above.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Viky TAuthor

Inspiring

I answered the wrong question.

Viky TAuthor

Inspiring

Excellent. I had not thought to look in the pre-set for Word and PDF. Thanks much!

Community Expert

Correct answer

Community Expert

Just to add to Amber's post.

Use the menu (bottom right) to mark the Best Answer or Highlight particularly useful replies. Found the answer elsewhere? Share it here.

Community Expert

Community Expert

In Update 10 there was a change added to allow this I believe. In the preset make sure you select the option to inlucde dropdown content.