Inspiring

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Exporting help to Word or PDF does not export drop-down or expandable content

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I frequently export my help content to Word so SMEs can review and edit the content. In the new RH 2019, when I export the help content to Word or PDF, any content contained in a drop-down or expandable field (and glossary terms inserted into a paragraph) is not exported into the Word doc or pdf. I need this functionality to allow easy reviewing of content for SMEs.

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Peter GraingeCorrect answer

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Just to add to Amber's post.

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Content removed as it was based on what was posted above.

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Viky TAuthor

Inspiring

I answered the wrong question.

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Viky TAuthor

Inspiring

Excellent. I had not thought to look in the pre-set for Word and PDF. Thanks much!

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Community Expert

Correct answer

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Just to add to Amber's post.

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In Update 10 there was a change added to allow this I believe. In the preset make sure you select the option to inlucde dropdown content.

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